bd bajiee's Privacy Policy

bd bajiee ("we", "our", "platform") places the highest importance on the privacy of its users. This privacy policy ("policy") explains what information is collected when you use our website, application, or any other service, and how that information is managed.

1.1 — What "Personal Information" Means

"Personal information" means any information that can directly or indirectly identify you — such as your name, mobile number, email address, account details, or transaction records.

1.2 — Scope of This Policy

This policy applies equally to all registered and unregistered users of the bd bajiee platform. By accessing the platform, you come under the scope of this policy.

bd bajiee collects only the information necessary to provide services, manage accounts, and ensure security. We collect the following types of information:

2.1 — Registration and Identity Information

• Full name and date of birth (for age verification — to confirm 21+)
• Mobile number and email address
• Username and password (stored in encrypted form)
• National ID card or government-issued identity document details (for KYC verification)

2.2 — Financial Information

To process deposits and withdrawals, we collect your payment method details (such as bKash, Nagad, Rocket, Upay numbers or bank account information). This information is used solely to complete transactions.

2.3 — Usage and Technical Information

• IP address and device type
• Browser version and operating system
• Platform activity logs (login times, game sessions, betting history)
• Information collected through cookies and similar tracking technologies

bd bajiee never collects or uses your information unnecessarily. The main purposes for using information are described in detail below:

3.1 — Service Operation and Improvement

Information is used to create and manage your account, process transactions, keep game services running, and improve the overall quality of the platform.

3.2 — Identity Verification and Security

Identity verification is carried out to prevent fraud, block unauthorised access, and confirm the 21+ age requirement. This is also essential for the security of your account.

3.3 — Customer Support

Relevant information is used to enable our 24/7 live chat and email support team to resolve your issues quickly. Further details about our support arrangements can be found in the About Us section.

3.4 — Marketing and Communications

Subject to your consent, we may inform you about bonus offers, promotional news, and new platform features. You can request to stop receiving these communications at any time.

3.5 — Legal Compliance

Certain information is retained to comply with applicable laws and regulations and for use as evidence in any dispute resolution.

Cookies and similar technologies are used on the bd bajiee website. Cookies are small text files stored in your browser that help improve service quality.

4.1 — Essential Cookies

These are necessary for the basic operation of the platform — such as maintaining login sessions and performing security checks. Disabling these cookies will prevent the site from working properly.

4.2 — Functionality Cookies

These cookies are used to remember your preferences such as language selection and display settings, so you do not need to set them up again on each visit.

4.3 — Analytics Cookies

Anonymous analytics data is collected to understand how users interact with the platform, which helps improve service quality. This data is not personally identifiable.

bd bajiee does not sell your personal information to third parties. However, information may be shared in the specific circumstances described below:

5.1 — Service Partners

Information is shared with payment gateways, identity verification providers, and technology service providers only to the extent necessary for them to carry out their specific tasks. These partners are bound by confidentiality agreements.

5.2 — Legal Requirements

Information may be disclosed to comply with court orders, lawful requests from government authorities, or legal obligations.

5.3 — Business Transfers

If bd bajiee's business is ever merged or acquired, user information may form part of that process. However, you will be notified in advance in such cases.

5.4 — With Your Consent

Outside the cases above, we will obtain your explicit consent before sharing information with any other third party.

To ensure the security of your information, bd bajiee applies industry-standard technical and administrative safeguards:

• SSL Encryption: All data exchanged between you and our servers is encrypted using TLS/SSL.
• Password Hashing: Your password is never stored in plain text — industry-standard hashing algorithms are used.
• Access Control: Only authorised staff can access specific information required for their designated tasks.
• Regular Security Testing: Regular audits and penetration tests are conducted to identify system vulnerabilities.
• Data Backup: Regular encrypted backups are maintained to prevent data loss.

However, no method on the internet is 100% secure. If you notice any suspicious activity, notify our support team immediately.

bd bajiee retains your information only for as long as necessary to operate services and meet legal obligations.

7.1 — Active Accounts

Relevant information is retained for the entire period your account remains active. Transaction records are kept for a defined period in accordance with financial regulations.

7.2 — After Account Closure

Most information is deleted when an account is closed, but certain records may be retained for a defined period for legal reasons. After that, they are securely deleted or anonymised.

bd bajiee grants you the following rights regarding your personal information:

8.1 — Right to Know

You may request at any time to know what information we have collected about you and how it is being used.

8.2 — Right to Correction

If your information is incorrect or incomplete, you may request a correction. This can be done through account settings or by contacting the support team.

8.3 — Right to Deletion

In certain circumstances you may request that your information be deleted. However, some information may not be deleted due to legal obligations.

8.4 — Right to Opt Out of Marketing Messages

You may stop receiving promotional messages at any time. Contact the support team or update your account settings to do so.

To exercise these rights, our support team is available 24/7 in Bangla and English. You can find more information about managing your account on the Responsible Gaming page.

bd bajiee's services are only for persons aged 21 and above. We do not knowingly collect information from anyone under the age of 21.

Age is verified at the time of registration. If it becomes known that a user is under 21, that account will be closed immediately and the associated information will be deleted.

bd bajiee may update this privacy policy from time to time. If any significant changes are made, we will publish a notice on the platform and inform users via their registered email.

Continued use of the platform after a revised policy is published will be considered acceptance of the new policy. For this reason, it is advised to visit this page regularly.

If you have any questions, comments, or complaints about this privacy policy, please contact our support team:

• Live Chat: 24/7 via direct chat (in Bangla and English)
• Email: [email protected]

For general questions, you can visit our FAQ section, where answers to many topics including privacy are already provided.